FAQ
Last updated: 2026
Quick answers with links to the detailed policy pages.
Can I mix the ceramic pieces?
Yes. Maison Celune uses a restrained wabi-sabi palette so dispensers, soap trays, mats and fire-glazed cups can be styled together.
- Maison pieces are designed to mix across dispensers, trays, mats and cups.
- Preparation takes 1-5 business days; delivery timing depends on destination.
- Applicable shipping, taxes and duties are included in the checkout total.
How long does delivery take?
Orders are prepared in 1-5 business days. After dispatch, Vietnam orders usually arrive in 2-5 business days and United States, France, Germany or Japan orders usually arrive in 7-15 business days.
Are taxes and duties included?
Applicable shipping, taxes and duties are included in the total shown at checkout.
How do I track my order?
Open your account order page or contact support@maisoncelune.com with your order number.