Terms of Service
Last updated: 2026
Website use, order acceptance, product variation and customer rights.
Using the website
By placing an order, you confirm that contact, delivery and payment information is accurate.
- Contact, delivery and payment details must be accurate before ordering.
- Color, texture, glaze and packaging can vary slightly by batch.
- Mandatory consumer rights in your market remain protected.
This operational policy is not legal advice.
Product information
We aim to keep descriptions, imagery and pricing accurate. Small color, texture, glaze or packaging differences may occur by batch.
Order acceptance
Maison Celune may review, decline or cancel orders with unavailable items, suspicious payment details, unsupported delivery addresses or failed verification.
Customer rights
These terms do not limit mandatory consumer rights that apply in your market, including eligible cancellation or return rights.
Governing law
Maison Celune operates from Vietnam. These terms are governed by Vietnamese law, while preserving mandatory consumer protections that apply to your order.
Contact
For service questions, contact support@maisoncelune.com. Business address: No. 160, Viet Hung Road, Dong Anh Commune, Hanoi, Vietnam.